FAQs
How do I exchange my Big Lots for a different size?
No matter why you want to exchange your Big Lots, you can! As long as you haven’t worn them outside, you can send them back for free within 30 days of purchase.
How do you ensure fair and safe working conditions at factories?
At Big Lots, we believe in the magic of movement, not just in our products but also in our commitment to fair treatment and ethical practices. Our overseas vendors are chosen with care, ensuring they uphold key compliance standards like no child labor, fair wages, and a safe working environment. With Big Lots employees working hand in hand with factory managers, we ensure these standards are met daily. Our regular visits to the facility reflect our dedication to product quality and the well-being of our workers, making every step forward a testament to our values.
Key Compliance audit items:
- No Child or forced labors
- Legal weekly working hours
- Wage and benefits according to local laws
- Social insurance
- Health and Safety
- Environment
- No harassment and abuse
- No discrimination